About MPAC
Vision, Mission, Values
Vision
Property assessment excellence...Outstanding Service...Trust
Mission
To serve Ontario property taxpayers together with provincial and municipal stakeholders through accurate and timely property assessments and a commitment to service excellence and efficiency.
Values
At MPAC, we value:
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Service – Openness and transparency in the delivery of public service.
We treat Ontario’s property taxpayers and our stakeholders with respect by listening, communicating clearly and responding in a timely manner.
- Teamwork – Every employee’s contribution is valued.
We work together and recognize the contributions our people bring to the organization.
- Quality – Confidence and commitment in all that we do
We take pride in what we do. We are guided by our commitment to quality in our products and services.
- Innovation – The source of our ideas, the discipline behind our solutions
We are focused on collaboration and creativity in the development and delivery of our products and services.
- Professionalism – Expertise through continuous learning
We are expert in our field. We value on-going learning and development.
- Accountability – We do what we say we will do
We are accountable to the people of Ontario and each other.
